si6x Privacy Policy

Scope of Data Collection

si6x collects certain information when you register an account, make a deposit or withdrawal, or contact our customer support. This information is used solely to manage your account and maintain service quality.

1.1 Information You Provide Directly

• Full name, date of birth, and national ID number (where applicable)
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay mobile wallet number
• Password and security question answers
• Messages sent via customer support chat or email

1.2 Automatically Collected Information

Certain technical information is automatically logged while you use the si6x platform. This includes your device's IP address, browser type and version, operating system, time spent on the platform, and a log of which pages were visited.

• Cookies and similar tracking technologies (described in detail in Section 7 below)
• Transaction history — deposits, withdrawals, and gaming activity
• Device identification number (Device ID)

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, si6x may sometimes receive supplementary information from trusted third parties. In such cases, the relevant party's own privacy policy also applies, and si6x only receives the minimum information necessary from them.

Purpose of Data Use

si6x uses collected information only for the following legitimate purposes and for no other purpose:

• Account registration, verification, and management
• Processing deposits and withdrawals — minimum deposit ৳300 and withdrawals are generally completed within 10–45 minutes
• Providing bonuses and promotional offers and applying their associated terms
• Preventing fraud, money laundering, and other unlawful activity
• Providing customer support and technical assistance
• Improving platform security and performance
• Complying with applicable legal and regulatory obligations
• Monitoring user activity under the responsible gaming policy

si6x never sells your personal information to third parties for marketing purposes. Our terms and conditions describe in detail how we work to keep your experience on the platform secure.

Data Sharing and Disclosure

si6x does not share your information with any unauthorized third parties. However, sharing information may be necessary in the following limited circumstances:

3.1 Service Providers

si6x works with trusted service providers to assist with payment processing, technical infrastructure management, identity verification, and data analysis. These organizations process information only in accordance with si6x's instructions and do not use it for their own purposes.

3.2 Legal Obligations

si6x may be required to disclose information to legal authorities by court order, government directive, or the requirements of applicable law. In such cases, si6x always provides only the minimum information necessary.

3.3 Business Restructuring

In the event of a merger, acquisition, or restructuring, user information may be transferred to the new operating entity. Users will be notified in advance in such cases, and the protections in this policy will be maintained.

Data Security Measures

si6x takes industry-standard technical and administrative measures to protect user information.

4.1 Technical Safeguards

• All data transfers are carried out using SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted form
• Firewalls and intrusion detection systems are active to prevent unauthorized access
• Regular security audits and vulnerability assessments are conducted

4.2 Administrative Safeguards

• Access to personal information is limited to authorized staff only
• Staff receive regular data protection training
• A policy is in place to notify affected users within a defined timeframe if a data breach is detected

However, no data transfer over the internet can be guaranteed to be completely secure. We therefore also advise users to keep their passwords safe and to log out of their accounts after using an unfamiliar device.

Data Retention Period

si6x retains user information for as long as necessary or as required by applicable law. The retention policy for various types of information is described below:

• Account information — for as long as the account is active, and for the period required to meet applicable legal obligations after it is closed
• Financial transaction records — for the period specified under regulatory requirements
• Customer support communication logs — for as long as relevant for service improvement and dispute resolution
• Marketing communication preferences — until consent is withdrawn

After the specified period, information is securely deleted or anonymized so that no individual can be identified from it.

User Rights

Every si6x user has certain fundamental rights regarding their own information, which si6x fully recognizes:

6.1 Right of Access

You can find out at any time what information si6x holds about you. Contact the support team for this and provide verifiable proof of identity.

6.2 Right to Rectification

You have the right to request correction of any inaccurate information about you. Many details can be updated directly from account settings; for more complex cases, contact the support team.

6.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information that must be retained to meet legal obligations does not fall within the scope of this right.

6.4 Right to Object to Processing

You may request at any time to stop receiving marketing messages or to object to certain types of data processing. si6x will respond to such requests within a reasonable time.

To exercise these rights or for any questions related to data protection, contact us via our 24/7 live chat support or by email. To learn about your rights related to responsible gaming, read our responsible gaming guidelines.

Cookies and Tracking Technologies

si6x uses cookies and similar technologies to keep the platform functioning correctly and to improve the user experience.

7.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure core functionality; these cannot be disabled
• Functional cookies: Used to remember preferences such as language and display settings
• Analytics cookies: Collect aggregate data to understand which parts of the platform are used most
• Security cookies: Help detect suspicious activity and fraud

7.2 Cookie Controls

You can control whether cookies are accepted or rejected from your browser settings. However, disabling essential cookies may affect some core platform functions and may cause issues with the login and payment processes.

Protection of Minors

si6x strictly follows a 21+ age policy. This platform does not knowingly collect any information from individuals under the age of 21, and they are not permitted to open an account.

Age is verified based on the information provided at registration. If a user is found to be under 21, their account will be closed immediately and the associated information will be deleted. Parents and guardians are advised to use parental control tools to ensure that minors cannot access this platform.

Policy Changes and Updates

si6x reserves the right to update this privacy policy as needed. If any significant changes are made:

• The "Last Updated" date at the top of this page will be changed
• A notice will be sent to the registered email address or via the platform
• Where applicable, fresh consent may be sought from users

Continuing to use the si6x platform after any changes will be considered acceptance of the revised policy. You are therefore advised to visit this page regularly.

Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact the si6x support team:

• 24/7 Live Chat: Start a chat directly from any page on the platform
• Email: [email protected]
• Support languages: Bengali and English

si6x always provides support in both Bengali and English. Our customer service team takes every complaint seriously and responds within a reasonable time. You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions.